Privacy Policy | X Golf Cars

Privacy Policy

Effective Date: January 1, 2025

X Golf Cars ("we," "our," or "us") operates the website located at xgolfcars.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our products and services.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information — name, email address, phone number, mailing address, and date of birth when you submit a contact, financing, trade-in, or wholesale inquiry form.
  • Financial Information — employment status, annual income, and credit-related details submitted voluntarily through our financing application.
  • Vehicle Information — details about your current golf cart (make, model, year, condition, photos) submitted through our trade-in appraisal form.
  • Business Information — company name, type, address, and resale certificate details submitted through our wholesale inquiry form.
  • Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically when you visit our site.
  • Cookies & Tracking — small files stored on your device to enhance site functionality and analyze traffic patterns.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process financing applications and connect you with lending partners
  • Evaluate trade-in vehicles and provide appraisal estimates
  • Fulfill wholesale and business-to-business requests
  • Send transactional communications (e.g., form submission confirmations)
  • Improve our website, inventory listings, and service offerings
  • Comply with applicable laws and regulations
  • Protect against fraud and unauthorized use

We do not sell your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information only in the following circumstances:

  • Financing Partners — if you submit a financing application, your information may be shared with our network of lenders to evaluate your application.
  • Service Providers — we use third-party tools (including email delivery services) that process data on our behalf under confidentiality agreements.
  • Legal Requirements — we may disclose information if required by law, court order, or government authority.
  • Business Transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the site may not function properly without cookies.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. Form submissions on this site are transmitted using SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financing application data may be retained longer as required by applicable financial regulations.

7. Third-Party Links

Our website may contain links to third-party websites such as Facebook and Instagram. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights (Florida & U.S.)

Depending on your location, you may have the right to:

  • Request access to or a copy of the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of future marketing communications at any time

To exercise any of these rights, contact us at the information below.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date. Your continued use of our site after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

X Golf Cars

12220 Itec Haul Dr #213, Fort Myers, FL 33913

Phone: (239) 426-7966

Email: Sales@xgolfcars.com